![]() ![]() Specify the machine's IPv6 address in the Network Connection Tool. In Windows XP, IPv6 address cannot be obtained from the host name. ![]() Back Up Scanned Data If you'll excuse me for preaching my usual sermon yet again, be sure to back up. Use Web Image Monitor to set "LLMNR" of "IPv6" to. Obviously, I realize this isn't always possible. For the WIA driver, check the tab in the properties. If only "IPv6" is set to, the IPv6 address might not be obtained.Ĭheck whether the machine's host name is specified in the Network Connection Tool. Network communication is not available because the machine's IP address could not be obtained from the host name. For details about firewall, see Windows Help. Check the scanner connection status.”Ĭheck whether the machine is connected to the network correctly.Ĭancel the personal firewall function of the client computer. “Communication error has occurred on the network.”Ī communication error has occurred on the network.Ĭheck whether the client computer can use the TCP/IP protocol. Select the scanner used for the previous scan. For details about how to check this, see "Remote Maintenance Using telnet", Connecting the Machine/ System Settings. Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol. I simply cannot handle the flood of email those world-wide support questions generate (and. For details about firewall, see Windows Help. Can I use ScanWizard or MagicScan with my brand XYZ scanner. The machine is not connected to the network correctly.Ĭheck that the previously used scanner is connected to the network correctly.Ĭancel the personal firewall of the client computer. The main power of the previously used scanner is not set to "On".Ĭheck whether the main power of the scanner used for the previous scan is turned on. ("XXX" and "YYY" indicate scanner names.) “Cannot find "XXX" scanner used for the previous scan. Check the network Access Mask settings in User Tools.”įor details about an access mask, contact your administrator. ![]()
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